Skip to main content
Community
Submit a request
Sign in
What can we help you find?
Search
Nooie Help Center
FAQs
FAQs
Camera Essentials
⭐ What Is the Camera Spotlight?
The spotlight (also called white light or WHITE-LED) is a visible lighting feature that helps the...
Lea,
⭐ What Is Infrared Light (IR-LED) and How Does It Work?
Infrared light (IR-LED) is a built-in, invisible light source used by the camera to enable night ...
Lea,
⭐ Infrared Light vs Spotlight: What’s the Difference?
Both infrared light and the spotlight are designed to improve visibility at night, but they work ...
Lea,
⭐ How to Turn Sound Detection Alerts On or Off
You can easily manage sound detection alerts based on your needs. If you prefer fewer notificatio...
Lea,
⭐ Why Does My Device Show a “Wi-Fi Password Error” When the Password Is Correct?
When setting up your device in the Nooie app, you may hear a voice prompt saying “Wi-Fi password ...
Lea,
⭐ How to Reset Your Camera
Resetting your camera can help resolve issues such as Wi-Fi connection failures, setup errors, or...
Lea,
See all 26 articles
App Basics
⭐ How to Check Your Nooie+ Subscription Status
Want to confirm whether your camera is currently subscribed to Nooie+ or check plan details?You c...
Lea,
⭐ Do I Need a Subscription to Save and View Recordings?
You don’t have to pay for a subscription to keep your video history.There are two ways to store a...
Lea,
⭐ How to View Playback Footage from a Specific Time
If you want to watch footage from a certain moment (e.g., 15 minutes ago), please confirm that th...
Lea,
⭐ How to View Playback Video
Want to check what happened earlier? You can easily access your camera’s past recordings anytime ...
Lea,
Does the Nooie App Support Home Screen Widgets?
At the moment, the Nooie App does not support home screen widgets on mobile devices.This means yo...
Lea,
How to Change Your Camera Name
Giving your camera a clear and recognizable name makes it easier to manage multiple devices, espe...
Lea,
See all 20 articles
Orders & Warranty
Nooie After-Sales Policy
This article provides details about Nooie’s after-sales policy, including warranty coverage, retu...
Lea,
Support & Contact
Customer Support Hours
We’re always here to help, but the way you can reach us may vary depending on the time of day. He...
Lea,