Why Does My Camera Say "Incorrect Wi-Fi Password" After Scanning the QR Code?

If your camera recognizes the QR code but then announces that the Wi-Fi password is incorrect, this usually happens due to one of the following reasons:

1. Wi-Fi Password May Be Incorrect

Please double-check that you entered the correct Wi-Fi password. Pay attention to uppercase/lowercase letters, numbers, and special characters.

2. Device and Mobile Are on Different Networks

Ensure that both your camera and your mobile device are connected to the same 2.4GHz Wi-Fi network. Cameras do not support connecting to 5GHz Wi-Fi networks.

 

If the above steps don’t resolve the issue, try resetting your camera and reconnecting it to the Wi-Fi using the app.

✅ Tip: After resetting, follow the QR code setup instructions carefully and make sure your phone’s Wi-Fi is stable during the process.